Refund Policy
Version 1Last updated: August 12, 2026
Due to the nature of digital products and the ability to access or use delivered files after purchase:
All purchases are final once the product has been delivered. Products or services cannot be refunded or exchanged except where required by applicable laws and regulations.
Before Purchasing
Customers are responsible for reviewing the following before completing a purchase:
- The product description.
- Available product images or videos.
- Product requirements.
- Supported systems.
- Supported versions.
- Compatibility with the customer's server or system.
Customers are encouraged to contact support before purchasing if they have any questions regarding compatibility or product requirements.
Non-Refundable Situations
A customer is not automatically eligible for a refund in the following situations:
- Changing their mind after completing the purchase.
- No longer needing the product after purchasing it.
- Purchasing the product by mistake due to not reading the description or requirements.
- Product incompatibility caused by ignoring the listed requirements or supported systems.
- Modifying the product and experiencing issues caused by those modifications.
- Conflicts caused by third-party scripts, software, or services.
- Losing the product files after receiving them.
Any exceptional case will be reviewed individually in accordance with applicable laws, regulations, and the circumstances of the order.